Frequently Asked Questions
How do I enroll in a course?
Create a free account, browse the course marketplace, and open a course you're interested in. Free courses enroll instantly; paid courses are purchased through Stripe Checkout.
How does payment work?
Paid courses are purchased securely through Stripe. We never see or store your full card number. Once payment succeeds, you're enrolled immediately and can access the course from your student dashboard.
Can I get a refund?
Yes — you can request a refund within 30 days of purchase from your student dashboard, either back to your original payment method or as platform credit. Every request is reviewed by our team before it's approved. See our Refund Policy for full details.
How do I become a creator?
Sign up and choose "Creator" (or apply from your student dashboard). Your account starts as a student while we review your application. Once approved, you can create courses, add lessons, and submit courses for admin review before they go live in the marketplace.
How much do creators earn?
Creators receive 70% of the net proceeds from each sale (after payment processing fees). Payouts are made via Stripe Connect approximately 30 days after purchase, once the refund window has passed. See our Terms of Service for details.
Is organic gardening available yet?
Not yet. Organic gardening is part of Earthcademie's planned course lineup, but there are no gardening courses published at this time. Vegan cooking and vegan baking courses are available now.
Still have a question? Contact us.